Google Reviews
Google Reviews
Section titled “Google Reviews”Display customer reviews and ratings from your Google Business listing. Build trust with visitors by showcasing real customer feedback on your digital signage.
What you can display
Section titled “What you can display”| Feature | Description |
|---|---|
| Star Rating | Overall rating (4.5 stars, etc.) |
| Review Count | Total number of reviews |
| Individual Reviews | Customer feedback with names and comments |
About Google Reviews
Section titled “About Google Reviews”Google Reviews pulls data from your store’s Google Business listing using the Google Places API. No sign-in or OAuth connection is required — your store’s listing is linked during onboarding.
Note: Your store’s Google Business listing is linked at onboarding time. If no listing is found, complete store onboarding with a Google Business search to enable this integration.
Adding Google Reviews content
Section titled “Adding Google Reviews content”- Navigate to Library > Add Content
- Select Social > Google Reviews
- Configure display options (see below)
- Save and add the item to your playlist
Display modes
Section titled “Display modes”| Mode | Shows |
|---|---|
| List | All reviews stacked as rows with avatar, stars, name, and comment |
| Carousel | Single review centered and auto-rotating, one at a time |
Configuration options
Section titled “Configuration options”| Setting | Description |
|---|---|
| Display Mode | List or Carousel |
| Max Reviews | How many reviews to show (1–5) |
| Rotation Speed | Seconds per review in carousel mode (3–30 seconds) — carousel mode only |
Note: Google’s Places API returns up to 5 reviews per location. Max Reviews is capped at 5.
Reviews are fetched daily from Google. The display updates automatically at each sync.
Use cases
Section titled “Use cases”Retail entrance
Section titled “Retail entrance”Welcome customers with social proof:
- Carousel mode with 3–5 reviews
- Prominent placement near the entrance
Waiting area
Section titled “Waiting area”Build trust while customers wait:
- Carousel mode with longer rotation (15–20 seconds per review)
- List mode for a quick overview
Point of sale
Section titled “Point of sale”Reinforce purchase decisions:
- Carousel with recent positive reviews
Troubleshooting
Section titled “Troubleshooting”No reviews displayed. Your store may not have a Google Business listing linked. Check with your account administrator to confirm the store was onboarded with a business listing search.
Reviews not updating. Reviews sync daily. If reviews are stale, wait for the next sync cycle or use the Refresh option on the content item in your library.
Wrong business listing. If the reviews are from an incorrect location, contact support to update the store’s linked Google Business listing.
What’s next?
Section titled “What’s next?”- Integrations Overview — Other integrations
- Google Workspace — Other Google services
- Content Types — All content options