Account Settings
Account Settings
Section titled “Account Settings”Account Settings is where you manage everything about your BrandCast account — your profile, security, billing, and notification preferences.
Click Account in the sidebar to open it. The page is organized into tabs: Profile, Security, Notifications, Billing, Team, and Advanced.
Profile
Section titled “Profile”The Profile tab shows your identity and read-only account details:
| Field | Description |
|---|---|
| Name | Your display name. Click Edit Profile to change it, then Save Changes. |
| The address used to log in (read-only) | |
| Role | Your permission level within this account, e.g. ACCOUNT_OWNER (read-only) |
| Account ID | Your unique identifier — click the copy icon when contacting support (read-only) |
Your avatar is shown as an initial; there’s no avatar upload. Only your name is editable here.
Security
Section titled “Security”Protect your account with strong credentials and multi-factor authentication.
Changing Your Password
Section titled “Changing Your Password”- Click Change Password.
- Follow the prompts to set a new password.
Two-Factor Authentication
Section titled “Two-Factor Authentication”- Click Enable under Two-Factor Authentication.
- Scan the QR code with an authenticator app (Google Authenticator, Authy, or any TOTP app).
- Enter the 6-digit code to confirm setup.
Tip: Two-factor authentication is strongly recommended for owners and admins. If your account manages multiple stores or displays, enabling 2FA significantly reduces the risk of unauthorized access.
Notifications
Section titled “Notifications”The Notifications tab has a single Email notifications toggle that controls non-critical email alerts.
Note: Critical alerts — billing issues and quota-exceeded warnings — are always sent to your account email regardless of this setting.
Billing
Section titled “Billing”The Billing tab is the home for your subscription, usage, and purchases:
- Trial Countdown (TRIALING accounts only) — a dismissible banner above the other sections shows days remaining in your trial, a progress bar, and a CTA to add a payment method. Color-coded by urgency: blue when ample time remains, yellow at 5 days or fewer, red at 2 days or fewer. Dismissed banners re-appear after 24 hours.
- Current Plan — your tier (set automatically by display count), total displays, per-display rate, and next billing date with an estimated total.
- Current Period Usage — active displays and storage used against your quota.
- Payment Method — your current rate, with Manage Payments to open the Stripe billing portal. An alert inside this section warns when there’s no payment method on file.
- Storage Usage — used space and quota breakdown, with Purchase Storage and View Overage History (scrolls to Billing History, which tags storage-overage invoices with a “Storage Overage” chip).
- AI Credits — your credit balance, what’s enabled, the credit-cost table, and Buy Credits (opens the Purchase Credits dialog).
- Active Discounts — any discounts applied to your account.
- Billing History — your invoices with PDF and View buttons per row, plus Manage in Stripe for the full Stripe customer portal.
Plans & pricing → | Managing your subscription →
Advanced
Section titled “Advanced”The Advanced tab holds data export and irreversible account actions.
Data & Privacy
Section titled “Data & Privacy”Download a copy of your account data in JSON format — profile, content, activity logs, preferences, billing history, and more:
- Click Request Export.
- BrandCast generates the export for you to download.
Danger Zone — Deleting Your Account
Section titled “Danger Zone — Deleting Your Account”Account deletion permanently removes all displays, content, users, and billing data associated with your account. This action cannot be undone.
- Click Delete Account.
- Confirm the deletion.
Warning: Account deletion is immediate and permanent. Active subscriptions are canceled and a prorated refund is applied for unused time. Download your data export before proceeding.